Privacy Policy

Effective Date: 30 July 2026

P&Bhusri ("we", "us", "our") operates the website www.pbhusri.com (the "Website"). This Privacy Policy explains how we collect, use, and share personal information when you visit our Website or enquire about our products (electric heated towel racks, towel warmers, and luxury bathroom accessories).

We process personal information in accordance with applicable data protection and privacy laws in the jurisdictions where we operate and where our users are located.

1. Who We Are

- Operator: P&Bhusri - Website: www.pbhusri.com - Contact: info@pbhusri.com

2. Information We Collect

- Information you provide — name, email, phone, address, company, and message content, when you enquire or request a quote. - Information collected automatically — IP address, browser and device type, pages visited, and usage data, through cookies and similar technologies (see our Cookie Policy). - Quote enquiries — the products and delivery location you reference in your enquiry.

We do not knowingly collect "sensitive" personal data (such as government identification numbers, precise location, or health data) through this Website. If you include any in a message, we use it only to respond to you.

3. How We Use Your Information

We use personal information for legitimate business purposes, including to: - Respond to your enquiries and prepare quotes; - Provide customer service; - Analyse and improve the Website, ensure security, and prevent fraud; - Comply with legal obligations.

4. Cookies

We use cookies and similar technologies. See our Cookie Policy for details and how to manage them.

5. How We Share

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may share information with: - Service providers under contract — hosting, analytics, and email platforms — who process data on our behalf for the purposes above; - Professional advisors and authorities — where necessary for legal, accounting, or compliance purposes, or where required by law.

6. Your Rights

Subject to applicable local law, you may have the right to: - Access your personal information and receive a copy; - Correct inaccurate data; - Delete your personal information; - Restrict or object to certain processing; - Receive your data in a portable format; - Withdraw consent where processing is based on consent.

To exercise these rights, contact info@pbhusri.com. We respond within a reasonable period and no later than one month. You may also complain to your local data protection authority.

7. International Transfers

As we serve customers globally, your information may be transferred to or processed in countries other than your own. Where this occurs, we use appropriate safeguards, such as standard contractual clauses, to protect your information to a standard equivalent to the applicable law in your jurisdiction.

8. Data Retention & Security

We keep personal information only as long as necessary for the purposes above or as required by law, and then delete or anonymise it. We use reasonable technical and organisational measures (such as encryption and access controls) to protect it. No system is completely secure.

9. Children's Privacy

Our Website is not directed to children, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take steps to delete it.

10. Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is currently no accepted industry standard, we do not respond to DNT signals. You can manage cookies through your browser settings (see our Cookie Policy).

11. Changes & Contact

We may update this policy; the Effective Date above reflects the latest version. Questions? Email info@pbhusri.com or use the Website's contact form.